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Aqualisa Professional Services
Whether for commercial, public sector, hotel or private residential projects, Aqualisa products consistently attract architects, designers, planners and building contractors from around the world. High-quality design and performance standards for showers and taps ensure that every project, however diverse in terms of style and customisation, exudes premium and exclusive quality when it comes to the bathroom experience.
Product information, in all the required formats, can be found here to enable full integration into the written specification and design modelling while an unrivalled service reputation assures specifiers that all the necessary support from the initial research and design stages right through to the project’s completion is available as and when required.
5 Year Guarantee*
UK Based Brand
Reliable Customer Support
Aqualisa and Elisa branded products meet the highest standards of design and performance, with focus on user-friendly operation, style choice and water management.
The product collections across all shower categories provide solutions for all schemes and system requirements. With in-built reliability and timeless aesthetics, our products offer years of quality and showering enjoyment.
Aqualisa and Elisa branded products can be specified safe in the knowledge that they are fully supported by a life-long service commitment that’s second to none.
Consultation and Support
Aqualisa support services provide a level of product expertise and customer confidence that you would expect from a leading UK shower brand. From initial specification to the completed product installation, you can rely on a comprehensive and responsive Aqualisa support network, led by your account manager, that offers direct access to a dedicated technical team based in Westerham.
A nationwide field service team is available to respond to any on-site product enquiry or installation issue. Answers and professional advice are always available to help achieve the very best solutions and outcomes for every project.
Specification writing and BIM planning data
Aqualisa partners with the NBS platform to provide specifiers with a seamless supply of structured digital information, images and modelling that allow specifiers to effortlessly drag and drop selected Aqualisa products into the project design using high-quality products data.
Using your NBS ID, you are able to add products from Source into your Chorus project instantly, easily filtered from the performance and standards-driven product listing. Fully represented in the NBS BIM library, geometric Aqualisa products are ready to be dropped and dragged into your model and then integrated with Autodesk Revit.
Aqualisa Product Guarantee
We pride ourselves on the highest quality of workmanship, engineering innovation and customer service excellence. All our products are covered with a manufacturer’s 1-year guarantee which can be extended up to 5 years*. The guarantee covers any product quality issues and gives access to a dedicated UK customer care team and specialist engineers.
Aqualisa manufacturing is fully ISO 9001 accredited, confirming that the organisation is customer-focused and committed to delivering high-quality services. Product testing and factory production control are key pillars towards meeting these standards and ensuring that products adhere to the latest compliance and regulations within the industry.
*The free 1 year guarantee can be increased to 2, 3 or 5 years dependent on the product
Water sustainability and efficiency
With innovation and unique digital technology, Aqualisa products support the aspiration to save water and the need to reduce household bills. Built-in smart shower technology that can reduce water consumption by 33% makes a meaningful eco-contribution and doesn't compromise the shower experience, while shower head and tap designs incorporating water aeration bring an additional water-saving dividend.
Aqualisa is a proactive supporter of the water efficiency labelling scheme proposals and is working towards carbon neutrality within 5 years through both manufacturing best practices and its supply chain footprint.
Installation and Maintenance
Download all the relevant technical and performance data to ensure the accurate selection of products and use the Aqualisa Installation and Maintenance guides to offer your customers key information and maintenance tips when they purchase an Aqualisa product.
Partner Services
You will find information on the Aqualisa service packages, which include sales literature, price lists, technical sheets and manuals, news and explainers here. These extensive services for project partners include new products, catalogue downloads, newsletters, CPD materials, trends and background reports on bathrooms and consumer behaviour, as well as professional marketing services with all the relevant contact details
Brand Experiences and Product Training
Specifiers have full access to Aqualisa assets and facilities, from product demonstrations and training to presentations and forums in the Customer Experience suite at our Westerham headquarters.
Alternatively, our brands can be seen at specialist events and trade fairs throughout the year, where you can meet our team and start the conversation. If you can’t get to us, we can certainly get to you with our new, state of the art training vehicle. Aquastorm is a fully furnished, mobile showroom with working showers and supported by our expert training managers who will deliver bespoke product training relevant to your needs and project plans.
Download our videos, training webinars or watch our technical tips
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